Shipping & Returns
We strive to to get your order to your door as soon as we can! Most orders shipping within the United States are shipped promptly within 1-4 business days. We do not ship on US holidays or weekends. We will ship your order using either USPS, FedEx, or UPS. We do not ship wholesale orders to P.O. Boxes, a physical address must be provided.
If you order an item that is not in stock, or you order more of an item than we have in stock, we will contact you by email to let you know what items in your order are in stock, and the estimated date the remaining items will be back in stock. At that time you will have the option to decide if you want to cancel or revise your order, or wait until we have more in stock.
We offer a 30 day return policy on almost all products in our store. Any product that cannot be returned will have a disclaimer on its product details page. Items must be returned in their original condition and with all pieces to be eligible for a refund. New items must be returned unused, unwashed, and with the original product tags still attached. Surplus or used items must be returned in the same condition as it was when shipped to you.
Return shipping costs are the responsibility of the buyer, and any shipping charges paid with the original order will not be refunded. Exceptions to this are evaluated on a case-by-case basis and are usually in circumstances where the wrong item was sent to you, or if the items condition is not as described. If we screwed up your order, we will replace, exchange, or have you return it to us at no additional cost to you.
For international orders, returns are generally not cost-effective fro you due to the high shipping costs associated with exchanging or returning a product. In the event an item received is defective we will work with you to replace the item or make it right for you.
If you need to return an item to us you must initiate a return request from your Order History page, or by calling or emailing us prior to sending the return back to us.
Do not return any item to us without contacting us first to receive a return authorization and return shipping instructions.
We will not issue a refund for a package that is lost or damaged during return shipping.
Return Fees. We charge a 5% restocking fee on all returned wholesale purchases.